Privacy Policy

1. Overview

Saroviq Technologies Private Limited ("we," "us," or "our") is committed to protecting the privacy of the businesses and individuals who use our construction and real estate management platform. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights in relation to it.

This policy applies to all services operated by Saroviq Technologies Private Limited, including our web application, mobile applications, and marketing website.

2. What We Collect

Account & contact information

When you create an account or contact us, we collect: full name, business email address, phone number, company name, designation, and billing address.

Operational data you enter

The platform stores data you input while using VaasthuSuite, including project details, employee records, material and inventory data, financial records, vendor information, site reports, photos, and documents.

Usage & technical data

We automatically collect: IP address, device type, browser type and version, operating system, pages visited, time spent on pages, actions taken within the platform, and error logs.

Communications

If you contact our support team, we retain records of that communication to help resolve issues and improve our service.

3. How We Use It

We do not use your operational data (projects, employees, materials, financials) for any purpose other than delivering the service to you.

4. Sharing & Disclosure

We share data only in the following limited circumstances:

Service providers

We use trusted third-party providers to operate our infrastructure (cloud hosting, email delivery, payment processing, analytics). These providers are contractually bound to process data only as directed by us and in accordance with this policy.

Within your organisation

Data entered by users within a company account is accessible to other authorised users of that account according to their role-based permissions.

Legal requirements

We may disclose data if required by law, court order, or government authority. We will notify you where legally permitted before complying.

Business transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred. We will notify affected users and the new entity will be bound by this policy.

5. Cookies & Tracking

We use the following categories of cookies:

• Essential cookies — Required for authentication, session management, and core platform functionality. Cannot be disabled.
• Analytics cookies — Help us understand how users navigate the platform so we can improve it. These are anonymised and do not identify individuals.
• Preference cookies — Remember your settings (language, theme, layout) between sessions.

We do not use advertising or cross-site tracking cookies. You can manage cookie preferences through your browser settings, though disabling essential cookies will prevent you from logging in.

6. Data Retention

We retain your data for as long as your account is active. After account termination:

• You have 30 days to export your operational data
• Account and operational data is deleted within 90 days of account closure
• Anonymised, aggregated usage statistics may be retained indefinitely
• Financial records are retained for 7 years as required by Indian tax law
• Backup copies are purged within 180 days of account closure

7. Security

We take data security seriously and implement the following measures:

• All data in transit is encrypted using TLS 1.2 or higher
• Data at rest is encrypted using AES-256
• Role-based access controls prevent unauthorised internal access
• Regular security audits and penetration testing
• Multi-factor authentication available for all accounts
• SOC 2 Type II compliance roadmap in progress

If you discover a security vulnerability, please report it responsibly to admin@saroviq.com.

8. Your Rights

You have the following rights with respect to your personal data:

• Access — Request a copy of the personal data we hold about you
• Correction — Request correction of inaccurate or incomplete data
• Deletion — Request deletion of your personal data, subject to legal retention requirements
• Portability — Export your operational data at any time from account settings
• Objection — Object to processing based on legitimate interests
• Withdraw consent — Opt out of marketing communications at any time

To exercise any of these rights, email us at admin@saroviq.com. We will respond within 30 days.

9. International Transfers

VaasthuSuite is headquartered in India. Our primary data infrastructure is hosted within India. Some of our service providers may process data in other jurisdictions. In such cases, we ensure appropriate data transfer safeguards are in place, including standard contractual clauses where required.

10. Children's Privacy

VaasthuSuite is a business platform intended for use by adults in a professional capacity. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has provided us with personal data, please contact us immediately at admin@saroviq.com.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email and/or a notice within the platform. The "Last updated" date at the top of this page indicates when the most recent changes were made. Continued use of the platform after the effective date constitutes acceptance of the revised policy.

12. Contact

For any privacy-related questions or to exercise your rights:

• Privacy team: admin@saroviq.com
• Data Protection Officer: admin@saroviq.com
• Address: Saroviq Technologies Pvt. Ltd., 33/Madathilamanakkal, Muttil, Wariyad, Wayanad, Kerala – 673122